Account and data controls
Delete your Lipik account
For Lipik Invoice accounts provided by Aptusly
Request deletion without the app
Email us from the address registered to your Lipik account. Use the button below; it prepares the information needed to identify the request.
From: your registered Lipik email
To: support@aptusly.com
Subject: Lipik Account Deletion Request
Verification and timing
We may ask you to verify control of the registered email address to prevent unauthorized deletion. We aim to complete verified requests within 30 days and will confirm when processing is complete.
What is deleted
- Your Firebase Authentication account and its associated authentication identifier.
- Account information under our control that is associated with that identifier.
- Encrypted Lipik records on the device when deletion is completed from within the app.
Device-local records
Lipik invoice, customer, product and business data is stored locally on your device. A web request cannot reach data held only on that device. To remove it, use the in-app deletion option or uninstall Lipik. Delete any exported backup files separately from locations where you saved or shared them.
Limited retention
We may retain minimal records when reasonably necessary for security, fraud prevention, dispute resolution or legal obligations. Any retained information will be limited to that purpose and duration.
Need help?
Contact support@aptusly.com and mention “Lipik deletion help”. Never send your password or encrypted backup password.