We’re here to help
Lipik Support
Get help with your account, invoices, encrypted backups or privacy choices.
Product and account help
Tell us what happened, your device model and Lipik version.
Email supportPrivacy or deletion
Review our privacy practices or begin an account deletion request.
Delete accountBefore contacting support
- Never send your account password or backup password.
- For sign-in errors, check your connection and use “Forgot password” if needed.
- Keep password-protected backup files in a trusted location. Backup passwords cannot be recovered.
Contact
Email: support@aptusly.com
We aim to acknowledge support messages within two business days. Complex account or privacy requests may require identity verification and additional time.